PRIVACY POLICY

JENN DUNN QUILL STUDIO

DBA: Quill Studio

1. Information We Collect

We may collect personal information including:

Name
Email address
Phone number
Business details
Communication preferences
Information is collected when you submit a form, book a service, sign an agreement, or communicate with us.

2. How We Use Information

We use collected information to:

Communicate with you

Provide services

Send updates, reminders, and project information

Improve our offerings

Maintain internal records

We do not sell personal information.

3. SMS & Email Communications

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected] .

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

4. Data Sharing

We may share information only with trusted service providers necessary to operate our business (such as CRM, email, or scheduling platforms). These providers are required to protect your information.

We do not share information for marketing purposes unrelated to Quill Studio.

5. Data Security

We take reasonable steps to protect your information using administrative and technical safeguards. However, no method of transmission or storage is 100 percent secure.

6. Cookies & Tracking

Our website may use cookies or tracking technologies to improve user experience and analyze site traffic. You may disable cookies through your browser settings.

7. Your Rights

You may request to:

Access your personal data

Correct inaccurate information

Opt out of communications

Request deletion of your information, subject to legal or contractual obligations

Requests can be made by contacting us directly.

8. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted with a revised effective date.

9. Contact

Questions regarding this Privacy Policy may be directed to:
Email: [email protected]